Air Conditioning
Water Filtration
Get in touch now
9407 2942Coming Soon
Smartfix App
Our all-in-one Smartfix app is nearly here – from urgent plumbing and electrical fixes to renovations, painting, and more. Booking reliable help will be faster and simpler than ever. One app, every trade.
Frequently Asked Questions
From power outages to new installations, our electrical team is here to keep your home running smoothly. These FAQs cover what we do, how we work, and what to expect when you book an electrician with Smartfix.
Navigation
Whether you need urgent help, a new installation, or advice on energy efficiency, our electrical FAQs cover it all. We explain how we keep your home powered, comfortable, and safe — from installing air conditioning and EV chargers to setting up solar, lighting, and CCTV. You’ll also find answers about fault-finding, safety checks, and what to do during an emergency. These FAQs give you clear information before you book so there are no surprises. Use the quick links below to jump straight to the topic that matches your job and get the answers you need fast. Use the quick links below to find the section that matches the electrical job you have in mind.
Air Conditioning Split Systems Air Movement CCTV Systems, TV & Data Ducted Air Conditioning Systems Electrical – General Electrical Emergency / Safety EV Charging Evaporative Air Conditioning Systems Lighting Power Circuits Solar
To keep your air con system running efficiently and extend its lifespan, it’s recommended to service your air conditioner once a year. Evaporative systems may require additional maintenance due to water and filter components.
Ducted reverse cycle air conditioning installation involves placing an indoor unit in the roof space, an outdoor compressor, and a network of ducts throughout the home. Our team handles everything, from designing a layout to suit your home to ensuring a seamless aircon installation is completed in your Perth home with minimal disruption.
Regularly cleaning the cooling pads, ensuring sufficient ventilation by opening windows or doors, and scheduling annual maintenance checks can significantly improve the performance and longevity of your evaporative air conditioning system. If your evaporative air conditioner is very old or possibly undersized for the job, it might be time for a replacement. In many cases we may even be able to use the existing ducting and vents. Call our expert team for some advice, we’re always happy to help.
The size of the aircon unit depends on factors such as the size of your home, insulation, ceiling height, and the number of rooms in your home requiring cooling and heating. Our experts can conduct an assessment to recommend the most suitable size and type of air conditioning system for your needs.
Unusual noises such as grinding, rattling, or hissing could indicate issues like loose parts, debris in the unit, or refrigerant leaks. It’s best to turn off the unit and contact a professional to assess and repair it.
When it comes to ac units, there are a number of factors that you need to consider when it comes to costs. Depending on the type of the unit, the size of the unit, the brand of the unit, the ductwork, as well as the installation costs, will determine how much you should pay for an AC unit. Our Smartfix team can provide you with a custom quote tailored to your budget and your needs.
Ducted evaporative air conditioning installation involves placing a unit on top of the roof, this is connected to a dropper & flashing and will pump cool air through ducting and out of air vents in each room. Larger rooms may require additional vents to ensure you had enough air flow throughout your home. Our team handles everything, from designing a layout to suit your home to ensuring a seamless aircon installation is completed in your Perth home with minimal disruption.
Yes, we install smart home compatible systems.
Yes, servicing them yearly is recommended.
Yes, we service light commercial systems.
We do both.
Yes – as long as it’s a system we cover and service. We can install and repair issues with cooling systems such split systems, ducted systems, evaporative systems and cassette systems. We do not service or install window box air conditioners. If you’re unsure what type you have, send us a photo and we can check for you.
We work on split systems, ducted systems, and more.
Yes, we service and maintain systems even if we didn’t install them.
Whilst you can choose your own brand or model of system. We cannot guarantee our ability to install it or provide a list of possible brands to choose from until after we have completed a site assessment.
Please note we cannot provide you with a list of options until after one of our site assessors has been able to attend the property and to provide you with a quote for the works, which would include such a list.
Yes, we can quote for both supply and installation in one clear, upfront price.
Yes, we install systems in upper storeys. We’ll assess access and discuss what’s needed to complete the job safely.
Yes, we can install multiple units in different rooms and help you plan for the best setup across your home.
Yes, we’ll assess your room size, layout, and usage to recommend the right size unit for comfort and efficiency.
Yes, we can relocate your existing unit to another room or property, as long as it’s in good working order.
Yes, we can repair common faults like leaks, noise, or loss of performance. We’ll inspect the unit and advise on the best fix.
Most homes don’t need council approval, but if you’re in a strata or heritage-listed property, it’s worth checking. We can guide you if needed.
Yes, we regularly work with landlords and property managers to install systems in rental homes. Please note, if you are a tenant or landlord, we will need the homeowner’s contact information before attending for a quote, and their approval before scheduling the work.
Yes, our licensed team handles both electrical and refrigerant connections in the same visit – no need to book separate trades.
Yes, we supply and install new split system air conditioners for homes and businesses across Perth.
Yes, we install split systems on both double and single brick walls. For internal single-brick walls, visible ducting may be needed depending on the layout. Where possible, we can run pipework through the roof space or along wall fronts – with your approval – to keep things tidy.
Yes, we install reverse cycle units that can both heat and cool your space.
Yes, we offer two types of servicing: Basic service – ideal for units that are regularly maintained. Deep clean – perfect for units that haven’t been serviced in a while, targeting mould build-up and performance loss. We’ll help you choose the right option based on your unit’s condition.
Yes, removal and disposal of old units is always included as part of the job. No need to request it separately-we’ll take care of it for you.
Most installations take between 3 and 6 hours, depending on the layout and access.
Yes, weekend bookings can be arranged, if made in advance, but may incur additional fees and charges – just let us know what suits you best.
Yes, all our work is covered by a workmanship guarantee. The unit itself is also covered by the manufacturer’s warranty.
We cover all areas of Perth and nearby suburbs. If you’re unsure, get in touch and we’ll confirm for you.
We recommend trusted brands like Mitsubishi, Haier, Daikin, Fujitsu and Samsung for their performance, reliability, and solid warranties.
Yes, all jobs completed are covered by our lifetime workmanship guarantee, and product warranties apply to the fittings we supply.
Yes, we install combo fan-light fittings, which are ideal for bedrooms, small spaces, or renovations.
Yes, same-day replacement may be possible, depending on availability and your location. Contact us early for the best chance.
Yes, we install heat, fan & light combos, providing efficient ventilation, warmth, and lighting in one unit. They’re a great solution for keeping bathrooms comfortable year-round.
Yes, we fix fan issues like wobbling, noise, or poor performance. Sometimes a simple balance or part replacement is all that’s needed.
Yes, we install remote-controlled fans and can also help with smart home fan systems that connect to your phone or voice assistant.
Yes, we can remove old fans and install modern, energy-saving ones with better performance and quieter operation.
Yes – fan installation must be done by a licensed electrician for safety and to meet legal requirements.
Yes, we install all types of ceiling fans, including standard, remote-controlled, and smart models.
Yes, we install exhaust fans in wet areas like bathrooms, toilets, and laundries to help reduce moisture and mould.
Yes, we can install several fans in one visit – ideal for whole-house upgrades or new builds.
Yes, we install weather-rated fans designed for outdoor use in patios, verandas, and alfresco areas.
Yes, we can install wall switches or adjust existing ones to suit your new fan setup.
We can do both. You can choose from our trusted range or supply your own fan, and we’ll install it.
Most fan installations take 1 to 2 hours, depending on access and wiring. We’ll confirm timing before we start.
Yes, we install and replace fans all year round, not just in summer.
We recommend trusted brands like Ventair, Fantech, and Clipsal for their quality, efficiency, and long-lasting performance.
Air movement includes ceiling fans, exhaust fans, IXLs, and outdoor fans. It’s all about keeping air flowing and improving comfort or ventilation.
We look at the room size, ceiling height, and usage to recommend the right type and size of fan for comfort and airflow.
Yes, we can remove and safely dispose of your old fan as part of the job.
Absolutely. We install security systems, TV points, and network/data cabling.
Absolutely. We install smart doorbells, intercoms, and monitor systems.
Yes, we provide TV point installations and professional mounting services.
Yes, we offer installation for a variety of high-definition and analogue camera systems.
Yes, we install internet and data points for fast and reliable connections throughout your home.
Yes, we can quote for both in one visit. Just let us know what you need when booking.
Yes, we install systems that let you view live and recorded footage through a secure app on your phone or tablet.
Yes, we can test your signal, check your antenna setup, and make improvements to fix poor reception.
Yes, we’ll assess your layout and help position each camera for maximum visibility and security.
Yes, we always aim to hide cables where possible and leave a clean, professional finish.
It depends on the system you choose. Some cameras work seamlessly with smart home platforms, while others don’t offer Wi-Fi or app features. We’ll talk you through the options, including any added costs for smart functionality.
Yes, we can relocate most data and TV points to suit your space. Just note – we don’t work on fibre optic cables, as that requires specialised equipment and licensing. Let us know what you’ve got, and we’ll guide you from there.
Yes, we install CCTV in apartment complexes, shared entryways, and common areas. We can work with owners, managers, or strata groups.
Yes, we install CCTV systems for both homes and commercial properties across Perth.
Yes, we install extra data points to improve internet access and help reduce Wi-Fi dead spots in your home or office.
Yes, we install NBN-ready cabling, conduits and setup points in new builds (after construction phase is complete), renovations, or upgrades. However, the type of cable required may vary depending on the NBN infrastructure in your area. This could include fibre-optic cables, coaxial cables (for HFC connections), or copper lines for older setups. We’ll confirm the specific cable requirements for your location before proceeding.
Yes, we install weatherproof cameras, video intercoms, and front-door systems for extra security.
Yes, we install new TV points and wall-mount TVs of all sizes, with secure brackets and neat cabling.
Yes, we supply and install cameras with motion detection, night vision, or both – depending on your needs.
We can do both. You can choose from our recommended systems, or we can install cameras you’ve already purchased.
It depends on how many cameras you need and the type of system. We’ll provide a clear quote upfront with no hidden fees.
Yes, all jobs completed are covered by our lifetime workmanship guarantee, and product warranties apply to the fittings we supply
We cover all of Perth and nearby suburbs. If you’re unsure, just ask and we’ll confirm if we service your area.
We offer a wide range, including HD, 4K, night vision, motion detection, and cameras that connect to smart home systems. Our range includes EUFY, Swann and Uniarch.
We assess your current setup, check if the wiring and cameras are still suitable, then recommend upgrades to improve quality, coverage, or features.
We install security cameras (CCTV), but we don’t supply or fit alarm systems or full home security setups. If you’re after clear camera coverage for peace of mind, we can help – but for full alarm systems, you’d need to speak with a dedicated security provider.
Yes, we supply energy-efficient systems with zoning options, smart controls, and inverter technology to help reduce running costs.
Yes, we’ll assess your floor plan and work with you to design the best layout for comfort, airflow, and energy use.
Yes, we can assess your current system and let you know if it can be repaired, serviced, or if replacement is the better option.
Yes, we can provide a quote for both options to help you compare what suits your home and budget best.
Yes, even though we have all trades in Smartfix we regularly work alongside builders and other trades to keep your project running smoothly.
Yes, we can set up zoning, so you can control airflow to different rooms or areas, helping to save energy.
Yes, we service all areas across Perth. Contact us to check availability in your suburb.
Yes, we install ducted systems in completed new homes and renovations. If you have the keys, we can get started. We don’t work directly with builders during the construction phase, but we’re happy to help once the build is finished.
Yes, we supply and install ducted air conditioning systems for homes and businesses across Perth.
Yes, we have experience working in tight roof cavities and hard-to-reach spots to install ducting neatly and safely.
Yes, we have finance options available. Let us know during your enquiry and we’ll walk you through what’s on offer.
Yes, we install reverse cycle ducted systems that provide both heating and cooling for year-round comfort.
Yes, we can safely remove old ducted systems and install a new, efficient unit in its place.
Yes, we handle both supply and installation. We’ll recommend the right system, install it properly, and make sure it’s ready to use.
Most installations take one to two days, depending on the size of the system and access to the roof space.
Yes, we install ducted systems in both single and double-storey homes. We’ll plan the best way to run the ductwork for even airflow.
For reverse cycle ducted systems, we recommend Fujitsu and Samsung for their reliability, performance, and strong warranties. For split systems, Mitsubishi and Haier are our go-to choices.
We provide a full workmanship guarantee, and all systems come with manufacturer warranties on parts and equipment.
Regular servicing includes cleaning filters, checking airflow and ducts, testing controls, and inspecting for faults or wear. We also take a gas reading to check for leaks, making sure everything meets the manufacturer’s specifications.
Ducted systems cool or heat the whole home through vents in each room, with one central unit. Split systems work room by room, with a wall unit in each space.
Absolutely. We offer services like RCD installations, smoke alarms, and switchboard upgrades.
Definitely. We handle all kinds of lighting and ceiling fan installations.
Yes, we upgrade outdated switchboards to modern, safer systems.
Yes, we supply and install home EV charging stations tailored to your vehicle and setup.
We no longer attend electrical call-outs outside business hours.
We’ll usually prioritise the job first thing the next business day. In the meantime, feel free to send us a text message with the details — one of our team will respond as soon as they’re back online to coordinate support. You can also visit our website for safety guides to help manage the situation until help arrives.
We serve both residential and commercial properties.
Yes, all our electrical work is backed by our lifetime workmanship guarantee.
Yes. We can troubleshoot and resolve the cause, whether it’s an overloaded circuit, faulty appliance or something else.
We handle a wide range of electrical jobs, from lighting upgrades and switchboard repairs to EV charger installations and full rewires.
Yes, you are required to obtain an electrical safety certificate before selling or renting.
Yes, all our electricians are fully licensed and trained to find faults quickly and safely, even under pressure during emergency jobs.
Yes, we can upgrade your switchboard with modern safety switches and circuit protection. This helps protect your home from faults and power surges.
We don’t offer emergency callouts outside our standard hours (7:00am to 6:00pm, Monday to Friday).
If you’re experiencing an electrical or hot water emergency, we can prioritise your job first thing the next business day. We also provide text support after hours — so if you’d like to brief us ahead of time, just send us a message and one of our team will pick it up when they’re next available.
In the meantime, you’ll find helpful guides on our website to make things safe until we arrive.
Yes, we can make the area safe and isolate the fault to stop further risk until we return with parts or complete repairs.
Not outside business hours. If you’re experiencing an urgent issue — like no power or no hot water — we can usually carry out a temporary fix during business hours to make your home safe and get things running again until a full repair can be completed.
If this happens after hours, you’re welcome to send us a text message with the details. Our team will respond first thing the next business day to coordinate support. In the meantime, you’ll find practical safety guides on our website to help manage things safely overnight.
No, this is not required unless there is a safety hazard. If you’re not sure or it feels unsafe, wait for us to arrive and we’ll take care of it.
Yes, we fix all types of tripped circuits and blown fuses. We’ll also check what caused the fault to make sure it doesn’t happen again.
We can usually provide temporary options to keep key appliances running, depending on the situation. We’ll explain what’s possible when we assess the fault.
If the problem is inside your home, like a power point, switchboard or lights, call us. If it’s outside, like street power or the main supply line, contact Western Power first. If someone has had an electric shock or tingle you must call Western Power on 13 13 51.
We aim to arrive within the hour for emergencies, depending on your location and traffic. Our team is based across Perth to help us respond quickly.
In WA, rental properties legally require a safety check at least every five years. That said, many real estates also ask for one at the end of a lease or before a new tenant moves in. We recommend a yearly check to stay ahead – especially since smoke alarms need new batteries every 12 months.
We no longer attend call-outs outside business hours, including weekends and public holidays.
If you’re dealing with a genuine emergency — such as no power or a hot water failure — we can prioritise your job first thing the next business day. You’re also welcome to send us a message via text anytime. Our team will respond as soon as they’re back online to coordinate support, and you’ll find helpful safety guides on our website in the meantime.
Look out for flickering lights, buzzing switches, burning smells, frequent tripping, or outlets that feel hot. These are signs your system may need urgent attention.
We cover all of Perth and surrounding suburbs. If you’re unsure, give us a call and we’ll let you know if we can help. From Two Rocks to Mandurah and out to Mundaring.
An electrical emergency is anything that puts people or property at risk. This includes power outages, sparking wires, burning smells, damaged switchboards, or anything that could cause a fire or shock.
Turn off the power at the switchboard if you can do it safely, and do not use the power point. Call us straight away for an urgent inspection.
We don’t cover issues outside your home or business that belong to Western Power, like street power poles or mains cables before your switchboard.
We check your switchboard, wiring, power points, lights, and safety switches. We look for faults, signs of wear, or anything that doesn’t meet current safety standards.
Yes, we always explain what needs doing and give you a clear price before starting any emergency work.
Some rebates or incentives may apply depending on your situation. We can point you in the right direction when you enquire.
Weekend installations aren’t part of our standard offering. However, in some cases, we can arrange a pre-booked Saturday installation — particularly if it forms part of a larger project or ad hoc contract. Availability is limited and additional costs may apply, so it’s best to flag your timing needs early when booking.
Yes, we install weatherproof chargers suitable for outdoor use in driveways and carports.
We don’t repair EV chargers, as this usually needs to go through the manufacturer. But if your charger is faulty or outdated, we can help with safe removal and replacement.
Yes, we help position the charger for easy use and plan cable routes to keep things neat and safe.
Yes, we install Tesla Wall Connectors and other Tesla-compatible chargers.
Yes, we install three-phase chargers for homes and businesses that have three-phase power available.
If your switchboard is old or full, an upgrade might be needed. We’ll check and include this in your quote if required.
Not always. We’ll assess your current setup and let you know if a power or switchboard upgrade is needed.
Yes, we install electric vehicle (EV) chargers in homes across Perth, including garages, driveways, and carports.
Yes, we install EV chargers in offices, shops, apartment complexes, and other commercial settings.
Yes, we install smart chargers that let you control charging times, monitor usage, and connect via Wi-Fi or app.
We’ll look at your car, driving habits, and home setup to recommend the best charger for your needs. But also, usually, the car manufacturer will provide this information – especially if there are only specific chargers that are suitable.
Most home installations take 2 to 4 hours. We’ll confirm the timing once we’ve assessed your setup.
Costs vary based on the charger type and your setup. We’ll give you a clear quote after a quick check of your switchboard and layout.
We can supply the charger, or you can provide your own. Either way, we’ll install it to the highest standard.
Yes, all our EV charger installations are covered by our lifetime workmanship guarantee, and product warranties apply to the fittings we supply
We cover all of Perth and surrounding suburbs. Contact us to confirm if you’re in our service area.
We install a range of wall-mounted chargers, including single-phase and three-phase options, to suit most EV brands.
Yes, we recommend booking ahead of the busy season to secure your preferred date and avoid delays.
Yes, many systems can be fitted with smart controllers or connected to your smart home setup.
Yes, we can remove your evaporative system and install a reverse cycle split or ducted system instead. We’ll help you compare options.
Yes, odours usually come from built-up bacteria or stale water. We offer a deep clean that includes flushing the evaporative system with a safe chemical to clear bacteria from both the unit and ductwork. We’ll also check filters and water lines to keep things fresh.
Yes, we can remove your old unit and install a new one in the same or a better location.
Yes, our licensed electricians handle all wiring and safety checks as part of the installation.
Yes, we supply and install evaporative cooling systems for homes and businesses throughout Perth.
Yes, we install roof-mounted systems and connect ducting to provide airflow throughout your home.
Yes, we provide servicing, cleaning, and maintenance to keep your system running efficiently and hygienically.
Yes, we design and install complete systems to cool your entire home, with ducting to each room.
Yes, we remove the old unit and seal or patch the roof as needed. We aim to leave everything neat and weatherproof.
Yes, we install and maintain evaporative systems in single-storey, double-storey, and multi-level properties.
Water use varies, but it’s usually between 15 and 25 litres per hour. We install systems that balance cooling with efficient water use.
Yes, Perth’s dry climate suits evaporative cooling-especially when outdoor temperatures are under 35°C. In those conditions, you can expect a temperature drop of around 5–10°C. On hotter days, the system may not perform as effectively.
Yes, all systems come with a manufacturer’s warranty, and our installation work is also covered by a lifetime workmanship guarantee.
We recommended Seeley International with their brands Coolair, Braemar and Breezair for their reliability, performance, and efficiency.
We clean the filters, flush the system, check water levels and pumps, inspect ductwork, and test airflow and controls.
Evaporative systems cool air using water and airflow, while reverse cycle uses refrigerant and can both heat and cool. Evaporative is cheaper to run, but less effective on humid days.
We cover all Perth suburbs and surrounding areas. Just ask if you’re unsure about your location.
Yes, we can quote for lighting and power points in one visit. Just let us know what you need.
Yes, we can assess your lighting and advise on improvements for safety, style, or energy savings.
Yes, we can install dimmable switches with most LED lights, giving you control over brightness and mood.
Yes, we troubleshoot and fix common lighting issues like flickering, humming, or lights that don’t turn on properly.
Yes, we can offer practical design advice to help you choose the right lighting layout, brightness, and style for each space.
Yes, we can add new fittings, change light types, or improve placement to brighten up darker areas.
Yes, we install energy-efficient LED downlights in homes and businesses. They’re a popular choice for modern lighting.
Yes, we install weatherproof lighting for gardens, patios, driveways, and other outdoor areas.
Yes, we offer efficient lighting upgrades, like LEDs and smart lighting, to help you reduce power use and costs.
Yes, we can safely remove old halogen lights and upgrade them to modern, efficient LED options.
We can do both. You can choose from fittings we supply or provide your own – we’re happy to install as long as they are compliant.
Please note – Smartfix cannot deliver any works on properties until their construction is complete. We do not deliver trades services as whilst in building stage of construction. for this reason most Smartfix jobs are managed directly with homeowners – especially on projects like granny flats, extensions, or renovation works. However, so long as our works start after the building / construction phase concludes we’re happy to collaborate where it makes sense.
Most jobs take a few hours, depending on how many lights are being installed or replaced. We’ll give you a clear estimate before starting.
Costs depend on the number of lights and type of fitting, but LED upgrades often pay off quickly with lower power bills. We’ll give you a clear quote upfront.
Yes, all jobs completed are covered by our lifetime workmanship guarantee, and product warranties apply to the fittings we supply.
Yes, we cover all of Perth and surrounding areas. If you’re unsure, just ask and we’ll confirm.
We install all types of lighting, including ceiling lights, LED downlights, wall lights, pendants, outdoor lighting, sensor lights, and more.
We assess your current setup, discuss your goals, and upgrade your lights to improve safety, style, and efficiency. We handle all the wiring and installation.
We start with a chat about your needs, then provide a quote. Once approved, we book your install and complete the work safely and neatly.
Yes, we clean up after every job and leave your space tidy.
Yes, we use efficient wiring and recommend smart solutions to help reduce energy use and improve performance.
Yes, we can add extra outlets wherever you need them. We’ll also check the load to make sure it’s safe.
Yes, we offer full circuit inspections to check for faults, wear, or safety risks.
Yes, we find the cause of tripping and carry out safe, lasting repairs to fix the issue.
Yes, we work with you or your builder to plan smart, safe placement of outlets and circuits during renovations.
Yes, we can run separate circuits for ovens, air conditioners, and other large appliances to avoid overloading.
Yes, we can upgrade your circuits to safely support more appliances, especially in busy areas like kitchens or workshops.
Yes, we install new power points in homes and workplaces, including single, double, and USB options.
Yes, we install weatherproof outdoor sockets for patios, gardens, sheds, and other external areas.
Yes, we can install surge protection to help protect your home from power spikes and electrical damage.
Yes, we install modern power points with built-in USB ports for charging phones and devices.
Yes, we give clear quotes upfront, so you know the cost before we start any work.
Most upgrades take a few hours, depending on how many circuits are being changed. We’ll let you know ahead of time.
Yes, our electricians are licensed to install and upgrade to 3-phase power for homes and businesses.
Not as standard. Our work is scheduled Monday to Friday, 7:00am to 6:00pm.
That said, for larger projects or time-sensitive jobs, we can sometimes arrange pre-booked Saturday installations — subject to availability and potentially higher rates. Let us know your timeline and we’ll see what’s possible.
Tripping breakers, buzzing noises, warm switches, or dimming lights when appliances are used can all be signs of overload.
We cover all of Perth and nearby suburbs. Contact us to confirm if we service your area.
Kitchens need extra safety features like RCD protection, correct spacing from water sources, and proper circuit loading. We follow all local safety standards.
A power circuit runs appliances like fridges and TVs, while a lighting circuit only supplies your lights. Power circuits carry more load and need stronger protection.
If your current switchboard is old or full, we may recommend an upgrade to support more power points or appliances safely.
The honest answer is not quite yet. We are currently training up our tradies to ensure that they deliver the best solar services before we start advertising, but this should all be online and available by June 2025.
We're ready to take your call
We're ready to chat
9407 2942