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Frequently Asked Questions
From power outages to new installations, our electrical team is here to keep your home running smoothly. These FAQs cover what we do, how we work, and what to expect when you book an electrician with Smartfix.
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Whether you need urgent help, a new installation, or advice on energy efficiency, our electrical FAQs cover it all. We explain how we keep your home powered, comfortable, and safe — from installing air conditioning and EV chargers to setting up solar, lighting, and CCTV. You’ll also find answers about fault-finding, safety checks, and what to do during an emergency. These FAQs give you clear information before you book so there are no surprises. Use the quick links below to jump straight to the topic that matches your job and get the answers you need fast. Use the quick links below to find the section that matches the electrical job you have in mind.
Air Conditioning Split Systems Air Movement CCTV Systems, TV & Data Ducted Air Conditioning Systems Electrical – General Electrical Emergency / Safety EV Charging Evaporative Air Conditioning Systems Lighting Power Circuits Solar
Yes. Every air conditioning installation and repair is backed by our lifetime workmanship guarantee, so you can book with confidence. Also, all new systems come with their own manufacturing warranty, which you will have a copy of.
Yes. Our technicians diagnose faults across all air conditioner types — split systems, ducted systems, cassette systems, and evaporative units.
Yes. We repair evaporative and ducted air conditioning systems. For split system, cassette, or other faults, our team can assess your unit and help you to find the faults.
Yes. Smartfix holds both an electrical contractor licence (EC12968) and a refrigeration and air conditioning licence (AU56316). Our team handles the full installation, no need to coordinate a separate electrician.
We offer same day service for most electrical jobs across Perth. Once you get in touch, a member of our team will contact you as soon as possible to confirm your booking and arrange the fastest available electrician for your home.
We install all major air conditioner types, including split systems, ducted systems, cassette systems, and evaporative air conditioners. If you’re unsure which system suits your home, our team can recommend the right option during your consultation.
Yes. We service all air conditioner types — split systems, ducted systems, cassette systems, and evaporative units. Regular maintenance keeps your system running efficiently and helps prevent costly breakdowns, especially before Perth’s peak summer season.
Yes. Smartfix covers the full Perth metro area, from Two Rocks in the north Perth to Mandurah in the south Perth.
Yes. Through our Brighte partnership, you can access interest-free payment plans with flexible fortnightly repayments. Most applications are approved within an hour. Ask us to check your qualification when you book.
Cost depends on unit size, brand, and installation complexity. Smartfix provides free upfront quotes with no hidden fees, so you know exactly what you’re paying before work begins.
Yes. Western Australian law requires a licensed electrician for all electrical connections. Smartfix holds both electrical and air conditioning licences, so one team handles the complete installation.
Yes. Smartfix’s licensed electricians can install most popular brands split system you’ve already purchased. As a dual-licensed electrical and air conditioning business, we handle the full installation — no need to coordinate separate trades.
A single split system is not powerful enough to cool an entire home. It conditions the room or open-plan space it’s installed in, but air won’t effectively reach other rooms, especially through hallways and closed doors. For whole-home comfort, you’d either need multiple units — one per main area — or ducted air conditioning, which is purpose-built for that job.
Check the Zoned Energy Rating Label (ZERL) and compare star ratings for the hot climate zone. More stars means lower running costs. Look for inverter technology and ensure the unit is correctly sized for your space, as both directly affect real-world efficiency.
Yes, modern split systems are very quiet, most people barely notice them running. Indoor noise levels on quality units are softer than a whisper, making them perfectly comfortable for bedrooms, living areas, and home offices. You’ll hear far more noise from the average household fan than a well-installed split system.
Most split systems last 10 to 15 years with proper care. Annual servicing is the single biggest factor in reaching that upper range. Smartfix offers comprehensive split system maintenance to keep your unit running efficiently and extend its lifespan.
Ceiling fan installation costs vary depending on whether existing wiring is in place, ceiling height, and fan type. Fans with integrated lighting, smart controls, or remote systems may also affect the price. Call Smartfix for a fixed-price quote with no hidden fees.
AC fans are usually more affordable upfront and suit many standard homes. DC fans are generally quieter, more energy-efficient and better for bedrooms, studies and living areas. The right choice depends on your budget, room use and how often the fan runs.
Yes, but additional work is required. A common approach is replacing an existing light fitting with a remote controlled fan and using the existing light wiring to power it. Where no wiring exists at all, a licensed electrician will run new cabling from your switchboard.
Yes. If your ceiling fan needs electrical wiring, it must be installed by a licensed electrician. DIY electrical work is unsafe, illegal and may affect your insurance or warranty.
Yes, as long as you choose a fan suited to the location. Outdoor and alfresco areas need weather-resistant fans, and Perth coastal homes may need corrosion-resistant models because of salt air. Smartfix electrician can recommend the right option for your space.
Most standard installations take 60–90 minutes. Jobs involving new wiring, high ceilings, or multiple fans will take longer depending on access and structural conditions. Smartfix will give you an accurate time estimate at booking.
Yes. a renovation is the best time to do it. The National Construction Code requires kitchen ventilation to discharge outside the building, not into the roof cavity. Gas cooktops must have external ducting. Smartfix can wire your rangehood or exhaust fan and run new ducting as part of your renovation scope.
Check the L/s (litres per second) rating on the fan, not the wattage. Bathrooms require a minimum of 25 L/s, kitchens and laundries 40 L/s. If your fan falls short, it won’t clear moisture fast enough — and mould follows. A Smartfix electrician will assess your current setup and recommend the right capacity for your space.
Yes. A wired system with a local recorder stores footage on a hard drive at home — it keeps recording even if your internet goes down. You just won’t be able to check cameras remotely from your phone without a connection.
Yes. Most systems include an app so you can watch live footage and check recordings from your phone anywhere. You can also set motion alerts. Smartfix sets up your network as part of the installation so remote access works reliably from day one.
Not always. 2K cameras are suitable for most indoor areas and entry points. 4K is better for driveways or areas where you need to see finer details from a distance. Many homes use 4K where detail matters most and 2K elsewhere to keep storage needs lower.
Yes. Perth has one of the highest break-in rates in the country, and a visible camera is often enough to make a burglar move on. If something does happen, the footage helps police identify suspects. Some insurers also offer lower premiums for homes with security cameras installed.
For most Perth homes, a standard 4-camera security system starts from $1,499 fully installed. The final price depends on how many cameras you need and whether new cabling is required. Smartfix provides clear upfront quotes with no hidden costs.
There are four things to consider: resolution, location, weatherproofing, and storage. Each affects how well your system performs day-to-day and how much it costs to run long-term. A Smartfix electrician will walk you through the options and recommend the right camera for each spot on your property.
Wired cameras are ideal for homeowners who want a reliable long-term setup. They can record continuously, avoid WiFi issues and store footage without monthly fees. Wireless cameras may suit renters or places where cabling is difficult.
Yes. Modern systems connect with most smart home platforms. Smartfix handles the cabling and network setup to make sure everything works reliably. If you’re renovating, it’s worth planning camera points alongside your electrical work.
Cost varies based on home size, system capacity, number of zones, and installation complexity. Smartfix provides a free in-home quote that factors in your floor area, ceiling space, layout, and budget before recommending a system, so you know the exact price before any work begins.
It costs more to run than a single split system because it conditions the whole home. Running costs depend on system size, energy star rating, how often you use it, and whether you use zoning. Zoning lets you cool only the rooms in use, which can significantly reduce electricity use on a typical day.
Once a year is strongly recommened. Annual servicing keeps airflow balanced, catches small faults before they become costly repairs, and helps the system maintain efficiency across Perth’s long summer season. Smartfix recommends yearly servicing for all ducted systems.
Sizing depends on your home’s floor area, ceiling height, insulation, window orientation, and number of zones. As a general guide, Perth homes require around 125 to 150 watts of cooling capacity per square metre. Getting it wrong, whether oversized or undersized, affects both comfort and running costs. Smartfix assesses your home before recommending a capacity.
Yes. Smartfix partners with Brighte to offer flexible payment plans, making ducted installations more manageable. Your new system will have its own manufacturing warranty, and the installation is backed by Smartfix’s lifetime workmanship guarantee.
Yes. Smartfix provides general servicing and cleaning maintenance for ducted air conditioning systems. Contact us to arrange a service.
Yes. All Smartfix electricians are licensed under Western Australian electrical regulations. Our electrical licence number is EC12968, which you can verify at any time on the Building and Energy WA website.
We offer same day service for most electrical jobs across Perth. Once you get in touch, a member of our team will contact you as soon as possible to confirm your booking and arrange the fastest available electrician for your home.
Smartfix covers a wide range of residential electrical work including switchboard upgrades, RCD safety switch installation, smoke alarm installation and testing, electrical safety inspections, lighting, power points, ceiling fans, EV charger installation, home security and data cabling, and electrical renovations.
Yes. Smartfix services all Perth metro areas from Two Rocks in the north to Mandurah in the south. Check your suburb when booking and we will confirm availability in your area.
You can book online through our website or call us directly. We offer same-day service for most jobs, and a member of our team will get in touch with you as soon as possible.
No. Smartfix does not charge a call out fee. We provide free quotes and upfront pricing before any work begins, so there are no surprises on the bill.
Yes. Through our Brighte partnership, you can access interest-free payment plans with flexible fortnightly repayments. Most applications are approved within an hour. Ask us to check your qualification when you book.
We provide electrical services Monday to Friday, 7am to 5pm. If you contact us outside these hours, feel free to send us a text message with the details and one of our team will respond as soon as possible to arrange support.
Yes, all our electrical work is backed by our lifetime workmanship guarantee.
At Smartfix, we value every customer and understand that electrical emergencies can’t wait. Once we receive your call, a member of our team will get back to you as soon as possible to assess the situation and schedule the fastest available electrician to your door.
Yes, emergency electrical work can cost more than a standard booking because it often requires urgent attention. Acting quickly can also help prevent further damage to your home, wiring or appliances. At Smartfix, we don’t charge a call out fee, and we’ll always give you clear, upfront pricing before any work begins, with no surprises on the bill.
Call an emergency electrician if you notice sparking outlets, burning smells, exposed wiring, a complete loss of power, circuit breakers that keep tripping, or any electrical issue that feels unsafe. If you’re unsure, it’s always better to call than to wait.
Stay calm and stay safe. If it’s safe to do so, turn off the power at the main switchboard. Do not touch sparking outlets, exposed wiring, or damaged cables. Keep children and pets away from the affected area. Make a note of what happened so you can describe it clearly when the electrician arrives.
First, check if your neighbours are also affected. If they are, it is likely a network issue. Visit the Western Power outage map at westernpower.com.au to confirm. If the outage is isolated to your home, check your switchboard for any tripped circuit breakers — if a breaker has tripped, that narrows it down. If the problem persists or you are unsure what is causing it, call (08) 9407 2942 and we will diagnose and fix it promptly.
You can verify any electrician’s licence number on the Building and Energy WA website before work begins. At Smartfix, our electrical licence number is EC12968, you are welcome to check it anytime for your peace of mind.
Compared to a standard power point,a dedicated EV home charger is a much better option for most Perth homes. It adds 30–80 km of range per hour, so you wake up to a full battery every morning. Homes with three-phase power can go faster still.
No. Installing an EV charger involves hardwired electrical work. In WA, that legally requires a licensed electrician. A DIY installation can void your home insurance, void the charger warranty, and create serious safety risks. Smartfix holds licence EC12968 and issues a compliance certificate on every job.
Check they hold a WA electrical contractor licence (starts with “EC”), assess your switchboard before quoting — not on installation day — and provide a fixed price upfront with a compliance certificate on completion. Experience with EV-specific load requirements matters, not all electricians install chargers regularly.
A standard 7kW single-phase charger typically costs start from $1,200 installed. For more complex jobs — like a three-phase setup or a switchboard upgrade at the same time — Smartfix will provide a free onsite quote and give you a clear upfront price before any work starts.
Most standard installations are completed within a day — typically four to eight hours. If a switchboard upgrade is needed, allow a little extra time. Smartfix will give you an accurate timeframe at the initial quote so you can plan ahead.
Not always. It depends on your switchboard’s age, available capacity, and the charger’s power requirements. A Smartfix electrician assesses this during the initial quote, so if an upgrade is needed, you’ll know upfront, not on installation day.
Common causes include dirty or worn cooling pads, a blocked water pump, insufficient ventilation from closed windows and doors, or high outdoor humidity. A system that hasn’t been serviced in several years will also gradually lose performance. If basic checks don’t help, a professional service can identify the cause.
Yes, and it’s a popular setup in Perth. Evaporative cooling handles daytime cooling on dry days, while a split system covers overnight comfort or humid days when evaporative performance drops. The two systems compliment each other and can reduce overall running costs.
It can be. Evaporative cooling suits open-plan spaces like warehouses, workshops, and retail stores where doors or windows can remain open. For businesses needing closed environments or precise temperature control, a refrigerated system is more reliable. Smartfix services light commercial properties and can advise on the right solution.
Yes. Perth’s hot, low-humidity summers are ideal for evaporative cooling, which works by drawing hot air through water-soaked pads. Performance can dip on humid days or during coastal sea breezes, but for most of the Perth summer it delivers reliable, economical cooling.
Cost depends on home size, unit capacity, and whether existing ducting can be reused. In many replacements, the original ductwork and vents can be retained, reducing overall cost. Smartfix provides a free upfront quote and will assess your existing setup before recommending a system.
Generally yes. Evaporative cooling uses only a fan and water pump, drawing considerably less electricity than a refrigerated compressor. The exact saving depends on unit size, usage, and your electricity tariff. The trade-off is no heating capability and reduced effectiveness on humid days.
Clean the cooling pads regularly, schedule annual professional servicing, and ensure water supply and drainage are working correctly. Perth’s hard water causes mineral buildup over time, so maintenance before and after each summer is important. Smartfix recommends yearly servicing for evaporative systems.
Most systems last 10 to 15 years. Consider replacement when cooling performance drops even after servicing, repairs are becoming frequent, energy bills rise unexpectedly, or the unit makes excessive noise. Smartfix can often retain existing ductwork when replacing the unit, keeping costs down.
Total cost depends on the number of fittings, ceiling type, and wiring complexity. Smartfix provides upfront pricing before any work begins — no hidden fees.
Choose outdoor lights that are weather-resistant, energy-efficient and suited to the area you want to light. Warm lighting works well for patios and entertaining areas, while motion sensors can help with security and power saving.
LED downlights sit flush in the ceiling, providing even ambient light, ideal for kitchens and living areas. Pendant lights hang from the ceiling and create focused, decorative light. Both are available in LED. Choice depends on room function and aesthetic.
Yes. Most existing fittings can be retrofitted with LED globes or replaced with LED downlights. Upgrading cuts energy use significantly and reduces globe replacements. A licensed electrician can assess your current setup and recommend compatible LED options.
LED lighting uses up to 75% less energy than halogen and lasts 5–10 times longer, reducing globe replacements and electricity bills. It’s a straightforward upgrade that pays for itself — with minimal disruption to your home.
Most smart lighting systems, including Philips Hue, Google Home and other Matter-compatible brands, work with standard switchboards. Smartfix licensed electricians can confirm compatibility, install any required smart switches and make sure your switchboard can safely handle the load.
LED lighting is currently the popular energy-efficient option for homes. Look for fittings with a high star energy rating and suitable lumens for your space. LED downlights and smart dimmers together deliver maximum efficiency.
Smart lighting lets you schedule lights, dim automatically, and control zones remotely, eliminating lights left on unnecessarily. Combined with LED fittings, smart lighting can meaningfully reduce your lighting’s share of the electricity bill.
Most rooms need at least two double power points. Kitchens and home offices typically need more. If you’re regularly using extension cords or power boards, that’s a sign the room needs more fixed outlets. A licensed electrician can assess your circuits and recommend the right number.
You need a licensed electrician. In Western Australia, installing or replacing a power point is illegal for unlicensed people. DIY electrical work can void your home insurance and create serious fire risks.
The most common options are standard double GPOs, USB power points, switched power points, 15A outlets for heavy appliances, weatherproof outdoor power points, and surge-protected power points. Your electrician will recommend the right type based on the room and how it’s used.
A simple replacement takes 30–60 minutes. A new installation requiring cable to be run through walls or roof space typically takes 1–3 hours. Older Perth homes with double brick walls or limited wall cavities can add time to the job.
The price depends on the power point type, cable run and your home’s construction. Simple replacements usually cost less than new installations that need extra wiring. Smartfix provides clear upfront pricing with no surprises.
Warning signs include discolouration around the socket, a burning smell, sparking when plugging in, loose fittings, or outlets that stop working. These indicate a worn or unsafe connection. Older Perth homes may also have outdated outlets worth having assessed even without visible problems.
The honest answer is not quite yet. We are currently training up our tradies to ensure that they deliver the best solar services before we start advertising, but this should all be online and available by June 2025.
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