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4.7

4K+ Google reviews from Perth customers

This is our 3rd time using smartfix. Twice for plumbing works, including removal and replacement of all i-plex waterpipes throughout the home. Secondly, to move some plumbing. This time for a complete new air conditioning system. I have worked in the building industry for just over 30 years, I’m used to dealing with tradespeople and also understand the juggling of jobs to keep work flowing. I continue to use smartfix because they keep exceeding my already high expectations. They are on time every time. The communication is exceptional, messages when they are on their way, and also updates on progress…

5

Service rated 5 stars Google review

Wow Smartfix what a team, I had a burst pipe underground from my hot water system, I rang them at lunchtime they were at my house the next day diagnosed the leak and had to re route my water pipes above ground, they were there all day, such a professional job very clean and professional. Highly recommend them for any type of trades work.

5

Service rated 5 stars Google review

Came quickly to our rescue after a burst pipe in our bathroom. Very friendly and helpful plumbers. Will use Smartfix again for sure.

5

Service rated 5 stars Google review

Great service. Had two new bathroom basins and tapware installed. They come out and quoted the job, next day team arrived early and had them in place and all cleaned up before midday. Friendly and professional, I will definitely call the Smartfix team again for our next jobs

5

Service rated 5 stars

Absolutely incredible service. Called Smartfix about 9:30am, someone came out about an hour later and provided a free assessment and quote for a range of options, another hour later our new hot water system was delivered, followed by a team of plumbers and electricians who had everything done by 4pm the same day. Team was professional, friendly, informative and super efficient. Can’t get over it actually

5

Service rated 5 stars

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Frequently asked questions

Smartfix has developed a reputation amongst our clients as being honest, reliable, efficient and provide a professional service that delivers what we promise.

What’s the difference between gas and electric hot water systems?

Gas systems typically heat water faster and are more cost-effective for larger households, while electric systems are often easier to install. Electric systems can also be more expensive to run, depending on your energy rates, but they may suit smaller homes or those without gas access.

How does a heat pump hot water system work?

Heat pumps extract heat from the surrounding air to warm water, much like a refrigerator in reverse. This process is highly energy-efficient and can significantly reduce your water heating costs compared to traditional electric or gas systems.

What is the advantage of a gas instantaneous (or continuous flow) system?

Gas instantaneous systems heat water only when needed, providing a continuous hot water supply without the need for a storage tank. This saves energy compared to systems that continuously heat and store water.

How do I know if my hot water system needs replacing?

Common signs include inconsistent water temperatures, leaks, unusual noises, rusty or discolored water, and a sudden decrease in hot water availability. If your system is over 10-15 years old, it may be time to replace it for better efficiency.

What is the difference between storage and instantaneous hot water systems?

Storage systems keep hot water in a tank, ready to use, while instantaneous systems heat water on demand without storing it. Storage systems are better for high-demand situations, while instantaneous systems are more energy-efficient for smaller households.

What is the most common cause of problems in a hot water heating system?

The most frequent issue we experience in hot water heating systems is sediment buildup within the tank. Over time, minerals from hard water accumulate at the bottom of the tank, leading to reduced heating efficiency, increased energy consumption, and potential overheating. Regular maintenance completed by a plumber, such as annual flushing, can help mitigate this problem.

How do I fix my hot water system?

If your hot water system isn’t performing how it should (you have no hot water or it’s leaking), contact our expert team of hot water plumbers who will then come out to your home and address the issue, providing repairs or installing an entire new system, as promptly and as reliably as possible.

What is the average lifespan of a hot water system?

The average lifespan of a typical hot water system can vary, but generally speaking, 8 to 12 years is the average lifespan.

How much does it cost to put in a new hot water system?

Installation costs for a new hot water system can vary based on the system type and capacity. At Smartfix, our expert hot water plumbers will work within your budget. We’ll also provide a free quote upfront before we begin any of our services, so you’ll know exactly what you’ll be paying – with no hidden fees or unexpected costs once the job is done.

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Mackenzie

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