Why feedback matters to us
Since its inception in 2018, Smartfix has been built on trust, accountability, and doing the right thing every time. We don’t see feedback as just a pat on the back or a box to tick. It’s how we stay sharp, stay grounded, and stay connected to what matters most: people.
Every review, whether it’s a quick thank you or a detailed account, provides us with the insight we need to continue improving. It helps us celebrate what we’re getting right, fix what we’re not, and ensure every customer walks away feeling genuinely looked after.
We’re incredibly proud of the thousands of five-star reviews we’ve received over the years. Not because they boost our ego, but because they reflect the consistency, care, and quality our team brings to homes across Perth. This page is a collection of those authentic voices, and we’re grateful for every one of them.
